Shipping policy

We ship to all 50 US states.

Processing Time

Orders are processed within 1 to 2 business days, Monday through Friday. Orders placed on weekends or holidays are processed the next business day.

Delivery Time

Orders arrive within 2 to 5 business days after processing. You see the estimated delivery date at checkout before you place your order.

Tracking

Once your order ships, you get a tracking number by email. Use it to follow your package on the carrier's website.

Shipping Cost

Shipping cost shows at checkout before you pay. Watch for free shipping offers on the store.

Wrong Address

Please double check your shipping address at checkout. We are not responsible for orders sent to a wrong address entered by the customer. If you spot a mistake, email us within 12 hours of ordering and we try to fix it before your order ships.

Lost or Delayed Packages

If your tracking has not updated in 3 business days, or your package has not arrived within 5 business days of the estimated date, contact us. We help you sort it out.

Contact

Phone: +1 551 9660764
Email: support@chicmuse.com
Hours: Monday to Friday, 9 AM to 5 PM EST