Privacy Policy

Your privacy matters to us. This page explains what we collect, why, and how we protect it.

What We Collect

When you shop with us, we collect:

  • Your name and contact details
  • Your shipping and billing address
  • Your email and phone number
  • Your payment details, handled securely by our payment processor

We also collect basic browsing data through cookies to improve your shopping experience.

Why We Collect It

We use your information to:

  • Process and ship your order
  • Send order updates and tracking
  • Answer your questions and support requests
  • Improve our store and products

Payment Security

We do not store your full card details. All payments run through a secure, encrypted payment processor that meets industry standards.

Sharing Your Information

We share your details only with the partners who help us run the store, such as our shipping carrier and payment processor. We never sell your personal information.

Cookies

Our store uses cookies to remember your cart and understand how visitors use the site. You can turn off cookies in your browser settings, though some features may stop working.

Your Rights

You can ask us to show, correct, or delete the personal information we hold about you. Email us and we handle your request.

Contact

For any privacy question, email support@chicmuse.com.